Southwest apologizes for delays, cancellations, blames technologies problems

Southwest Airways flights were being delayed and canceled early Saturday early morning. 

In a assertion to Fox Enterprise, the airline cited “intermittent performance issues following regimen overnight maintenance of some of [its] backend technologies.”

“We give heartfelt apologies to our prospects for any inconvenience, and gratitude to our workforce who are operating diligently to make it up to them,” the airline wrote. “We’ll proceed to update shoppers whose journey with us nowadays could possibly be delayed as outcome of the now-fixed challenges.”

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Flight tracker FlightAware showed a lot more than a thousand delayed flights on Southwest shortly soon after 9 a.m. ET, with 179 cancellations. 

Passengers reacted to the alterations on social media, responding to a Friday April Fool’s Day tweet from Southwest. 

A Southwest Airways airplane takes off for flight. The firm is dealing with cancellation issues for just about a 7 days in October 2021. (AP Picture/Wilfredo Lee)

“You want a joke? Bag charges,” the @SouthwestAir account mentioned. 

“Sort of poor style to make a Twitter joke when seemingly each flight nowadays is delayed,” Fox 61 meteorologist Ryan Breton replied. 

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Many others shared tales of lengthy prospects services calls, double cancellations and exorbitant airfare. 

Airline ticket price ranges have risen owing to enhanced vacation and currently sky-superior gas charges have been driven further more up by Russia’s invasion of Ukraine. 

KPRC 2 in Houston, Texas reported Saturday that the resource of delays was a “planned process outage” and that a spokesperson for Houston Airports told the station the airways system was down for two several hours, setting up at 4 a.m. neighborhood time. 

North Carolina’s WNCN explained the “nationwide technique failure” experienced prompted delays out of Raleigh-Durham Worldwide Airport.

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Fox Business’ Edward Lawrence was at Ronald Reagan Washington Nationwide Airport in Washington, D.C., and tweeted about the challenge. 

“Update: Gate Agents declaring that the @SouthwestAir system is back again up. They are setting up to attempt and catch up with bag checks and boarding,” he wrote at 6:57 a.m. ET.