September 21, 2023

Tricia Oak

Business & Finance Excellency

Examination: Alibaba’s e-commerce empire below danger from Douyin, Pinduoduo

BEIJING, Dec 9 (Reuters) – For far more than a 10 years, Alibaba Team (9988.HK) has been China’s undisputed e-commerce king but of late its crown has revealed indicators of slipping, unsettled by an influx of intense competition into the sector.

This 7 days, Alibaba declared it was reorganising its e-commerce firms into two units, one particular for China and just one for overseas.

In China, its two principal marketplaces – Tmall for recognized brands and Taobao which welcomes all kinds of retailers – method above $1 trillion in orders per year.

Sign up now for Totally free limitless obtain to

But Alibaba is viewing sharply slower expansion in purchaser administration profits (CMR), the funds derived from charging retailers for providers which generally accounts for 1-third to a person-half of its in general profits. It rose just 3% in the July-September quarter, down from 20% progress a yr previously.

Alibaba final thirty day period also lower its yearly earnings forecast even though product sales or gross merchandise worth (GMV) for Singles Working day, its banner searching occasion, this calendar year climbed only 8.5% – the smallest increase to day.

Those disappointing figures are thanks in part to regulatory modifications and pandemic-induced slower financial expansion that has built shoppers reluctant to splurge.

But they also emphasize the onslaught of competitors and the actuality that some rivals have stolen a march above Alibaba in the speediest-rising locations of China’s e-commerce.

Retailers and analysts cite ByteDance’s Douyin – the Chinese sister application to TikTok and a relative newcomer – as the power to defeat in stay-streaming e-commerce, even though Nasdaq-mentioned Pinduoduo Inc (PDD.O) has taken the direct in rural and funds e-commerce.

“Other platforms are growing faster than Alibaba, which signifies they are having Alibaba’s lunch,” said Lu Zhenwang, CEO of Shanghai-centered Wanqing Consultancy.

Alibaba reported in a assertion to Reuters it has generally confronted extreme levels of competition. It added it features merchants a highly effective stay-streaming resource in Taobao Live and that its Taobao Bargains platform for low cost shopping and Taocaicai system for community team acquiring were getting share in lower-tier markets.


Douyin is concentrating on a jump in GMV to over 1 trillion yuan ($155 billion) this 12 months, in accordance to a corporation source with immediate know-how of the issue. The source was not authorised to speak to media and declined to be identified.

That’s additional than 6 moments the 150 billion yuan it was on keep track of to generate previous calendar year – a determine offered by resources in November 2020.

Douyin declined to remark on its e-commerce enterprise.

The app, which offers 600 million-plus each day energetic end users, started letting retailers to open suppliers on its system in 2018. This year the corporation has produced it less difficult for models to open flagship retailers.

Yatsen (YSG.N), the father or mother of Chinese cosmetics giant Best Diary, programs to make investments more in its Douyin existence. By comparison, its sales on Tmall, which accounts for about 40% of its income, are contracting.

“Douyin, suitable now, is getting a very significant component for model progress,” CEO Huang Jinfeng instructed an analysts’ contact past month.

Merchants are captivated to the amount of time people shell out on Douyin – 1,871 minutes on average in October when compared to 350 minutes on Taobao, according to consulting firm Questmobile.

What’s more, even though Alibaba’s viewer targeted visitors tends to converge on China’s most significant stay-streaming superstars – Li Jiaqi, known as the Lipstick Brother, and Viya, a previous singer – they are just two folks. In distinction, Douyin can attract on a significant pool of are living streamers.

Zen Yan, a 42-12 months-old auditor dwelling in Beijing, is an avid Douyin shopper.

“It’s effortless to spend a person hour or far more surfing on Douyin each individual day after work and there are a large amount of influencers selling all forms of things,” she mentioned.

Low-cost AND Strong

At the other conclusion of the e-commerce spectrum is Pinduoduo. It is really popular amid China’s rural residents many thanks to rock-bottom pricing and a team acquiring design that encourages consumers to share their buys on messaging platforms to get cheaper charges.

Its GMV surged 66% to 1.67 trillion yuan in 2020. Whilst more modest 20% GMV advancement is predicted in the fourth quarter, in accordance to Goldman Sachs, that would continue to be substantially much better than Alibaba’s current showings.

Pinduoduo declined to comment.

Rural e-commerce is a lot more of a people today business enterprise than normal e-commerce and Alibaba is several years driving Pinduoduo in forming associations with crucial nearby merchants and producers, analysts say.

“For people who are already made use of to Pinduoduo to invest in bargains, it can be tricky for them to change to a new system. The same goes for factories or community grocery vendors who are utilised to Pinduoduo,” explained Daphne Tuijn at Shanghai-centered analytics business Chaoly.

Alibaba also are unable to interact in viral internet marketing as properly as Pinduoduo, hampered by its deficiency of immediate obtain to a messaging platform like Tencent Holdings’ (0700.HK) WeChat, she extra.

RIVALS AND Regulations

Alibaba is revamping its e-commerce business – the recently unveiled reorganisation follows the start of Taobao Deals final calendar year and a rebranding of two neighborhood marketplaces into Taocaicai in September.

Even so, its troubles are plentiful and analysts question Alibaba can switch back again the clock to when it was demonstrating the fastest development in Chinese e-commerce.

Douyin and Pinduoduo are only two of at least 10 established competition. remains its closest rival although Meituan (3690.HK) and Baidu Inc (9988.HK), giants in lookup and foodstuff supply respectively, are growing their e-commerce choices. At the exact same time, scaled-down startups are targeting market segments like shoes and makeup.

And although its affect has been hard to quantify, Alibaba has also been hurt by a regulatory crackdown that compelled it to abandon a coverage of necessitating fascinated merchants to solely established up store on its platforms.

“I will not believe Alibaba can reverse the condition…it can only adopt a defensive strategy,” claimed Wanqing Consultancy’s Lu.

($1 = 6.3749 Chinese yuan)

Sign up now for Totally free limitless entry to

Reporting by Josh Horwitz, Sophie Yu and Yingzhi Yang Enhancing by Brenda Goh and Edwina Gibbs

Our Expectations: The Thomson Reuters Have confidence in Principles.